Privacy Policy

Last updated: August 30, 2023

Altenar understands that your privacy matters. We value how your personal data is used and are committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard personal data when you visit our website ("Our Sites") or use our Services, in accordance with our legal obligations and your rights.

This policy helps you understand our privacy practices and your options regarding your personal data when interacting with our Sites and Services.

Please contact us if you have any questions or want to exercise your privacy rights.

Data Controller Details

Altenar Technologies Ltd

14 Athol St, Douglas, Isle of Man IM1 1JA, United Kingdom

Email: [email protected]

Who We Are and What We Do

Altenar is a technology company in the iGaming sector, offering software through a Software-as-a-Service (SaaS) model to Business-to-Customer (B2C) operators.

Definitions

Personal Data: Any information relating to an identified or identifiable individual.

Processing: Any operation performed on personal data, such as collection, storage, use, or deletion.

Controller and Processor: As defined under data protection laws.

Data Protection Legislation: Includes EU and other applicable data privacy laws.

GDPR: General Data Protection Regulation (EU 2016/679).

Cookie: A small text file placed on your device when using our Site or Services.

Information We Collect

We process your personal data for legitimate business purposes, including:

  • Contact form submissions (e.g., name, email, phone, message).
  • Cookie and usage data (see our Cookie Policy).
  • Marketing preferences and communications history.

We do not collect special categories of sensitive data (e.g., political beliefs, health information).

The personal data collected may differ depending on your interaction with the Site—for instance, browsing only versus submitting a form or creating an account.

If you register, we may collect contact details, company info, and address. For job applications, see our Candidate Privacy Notice.

Description of Processing

We use the information to:

  • Improve personalization and expand website functionality
  • Understand how users interact with the Site
  • Develop new products and services
  • Provide requested information or services
  • Enhance site performance and security
  • Comply with legal obligations
  • Conduct marketing (with appropriate consent)

How and Where We Store or Transfer Your Personal Data

We store and process your data securely using industry standards. This includes processing within the EU/EEA and in third countries deemed to have adequate safeguards. Our hosting providers are located in Amsterdam and Google Cloud regions.

When sharing data with third parties, we ensure GDPR-compliant contracts and safeguards are in place. In some legal situations, we may be required to share personal data with authorities.

We may share your data with:

  • Technology and support providers
  • Parent and subsidiary companies
  • Recruiting software providers
  • Altenar’s marketing and sales staff

Technical Measures to Protect Your Data

  • Access control for authorized staff only
  • Encryption, firewalls, endpoint protection
  • Incident response procedures and breach notifications
  • Penetration testing and security audits

Altenar follows ISO/IEC 27001 security standards.

Overseas Transfer of Your Information

We may transfer personal data to other group companies outside the EEA. In such cases, we implement equivalent safeguards to protect your data.

Data Retention

We retain your data as needed for business, legal, or regulatory purposes. If we keep data for longer periods, it is for legitimate reasons such as legal defense, analytics, or archiving.

Your Rights

Subject to applicable laws, your rights may include:

  • Access to your personal data
  • Rectification of inaccurate data
  • Data portability
  • Erasure of your data
  • Restriction or objection to data processing
  • Withdrawal of consent (where applicable)
  • Instructions for data handling in the event of death

You may also file a complaint with a data protection authority if permitted by law.

To exercise your rights, contact us at: [email protected].

Amendments to This Privacy Policy

This policy is effective from the date listed above. We may revise it to meet legal or operational requirements. The latest version will be posted on our Site and take effect upon publication.